Tag Archive | "Selling"

Selling on Ebay? Get Advice to Deal With Tough Customers


If you are going to sell on eBay, that means you are going to be dealing with customers all over the world. Just like a regular business, you will occasionally run across a customer that is very hard to deal with. 90% of all the customers you will have on eBay are an absolute pleasure to deal with. Its that 10% that can drive you completely crazy, if you let them. It is how you deal with that 10% of troublesome customers that really shows what kind of business person you are. Sometimes these difficult customers can turn into your best customers.

Probably the most common problem with buyers on eBay is failure to pay for an item. On eBay, when you bid on an item or “Buy It Now” you are responsible to pay for that item. That isn’t always the case. When you do try and get payments from a slow-paying member, remember to remain professional at all times. eBay products like Selling Manager Pro send automated payment reminders and usually get the job done. After a certain amount of time, if payment isn’t sent by the buyer you can follow eBay’s procedure to get a credit on your lost fees and will put an unpaid item strike against the non paying member’s account.

There will always be a number of your customers that won’t be happy with the actual item they bought from you. Just as in life, you can’t make everyone happy. Make your refund policy perfectly clear in your auction descriptions and stick to it. It is much easier to click 3 buttons in PayPal to issue a refund than fight to remove a negative feedback from your account. The first thing to do is say you are sorry when a customer isn’t happy with their item from you. Then offer to do whatever it takes to make it right, including an alternate item or free gift. At that time, offer a refund and issue it if requested.

The speed that an eBay buyer gets the item remains a concern, as well. Do the absolute most you can to get an item out fast. If you are sending items from your home or business, don’t wait to send them once a week. Make a trip to the post office every day you have a sale. If you sell through a dropshipping company with your eBay listings, do whatever you can to ensure speedy delivery. Some dropshipping facilities are located in foriegn countries, meaning it will take quite a while for shipment. If you do have lengthy shipment times because of your dropshipping supplier, explain that fully inside your auction description. Sometimes there is just nothing you can do about shipping complaints. I sell eBooks on eBay. eBooks are delivered instantly through a download link in eBay. It is not uncommon for me to get complaints by customers of not getting their item, when the download is sitting in their eBay account. I am sure that sellers with other types of goods have other problems related to their specific products.

Remember to always guard your feedback rating on eBay. It is the way that customers see you and decide to buy from you or not. Also, in the eBay PowerSeller program, your feedback ratings can lead to fee discounts.

Just like in the real world, there are tough customers to deal with on eBay. Some people are just that way. It is how you deal with these tough customers that makes or breaks you as a seller on eBay. Remember to remain professional at all times and you will be able to deal with almost all the problems that come up while selling on eBay.

Matt B Carter is a certified eBay Powerseller. Matt goes by the name mbcartersales. Matt sells eBooks and other digital goods and makes a great full time income from eBay. If you would like to get some of Matt’s tips and strategies for selling on eBay, as well as information about selling eBooks, he offers a free weekly newsletter. Join now at http://www.mbcarterbooks.com/newsletter

Posted in Selling in E-bayComments (0)

Make Money Online Selling on Ebay


You may know every Internet Giant, from Amazon, Yahoo, to AOL, Google, but not forget eBay. Only eBay is so close that home based business can make money online. It is the easiest way to make money online selling on eBay.

You may not realize it yet, but you are about to begin an exciting new lifestyle! The world of online auctions is not only a very profitable world, but it can also mean a lifestyle change unlike any you could’ve imagined just a few years ago.

eBay is now the world’s largest marketplace and the online auctions model which eBay first brings into business actually allows you the opportunity to make money online quickly. So why not use this to the advantage of your website and your business? By creating an easy-to-use eBay Store and listing some hot, in-demand items at a small discount from the price on your website, you can drive traffic from eBay back to your website as well as creating sales and revenue for your company through eBay. eBay Store’s monthly fees is nominal and can easily be paid off from the profit of just a few small sales. eBay Store is set up to where your item can be listed automatically saving your valuable time and making the maintenance of your eBay Store effortless.

Compare this with the majority of businesses out eBay, which may actually take a year or couples of years before they realize any real profits, you will feel satisfied. Is it amazing to make money online selling on eBay?

By simply understanding and knowing what you are doing, you can be very successful doing your online business to make money selling on eBay.

The traffic on eBay is massive, check out the figures for yourself at any source you trust. eBay has a staggering 10 million items on sale at any point in time. The site gets 1.5 billion auction page views each month. This is the key that makes it so easy for ordinary people to make money on eBay. It is simply a matter of taking your products to where the customers are waiting for it. But you need to know what you are doing. It all boils down to getting the formula to maximize your auction effectiveness.

You can be found by more eBay users by being as descriptive as possible in the item description and by using as many keywords as possible that describe your item and industry within the Item Title. Reports show that over 90% of searches on eBay are done using the search facility. What users do not know about eBay search facility is that by default it only searches the item titles – not the descriptions of the items.

Imagine building a website that got more than 10 million unique visitors per Day. Do you think you might be able to find a way to make money online selling on eBay? One of the greatest benefits of selling on eBay is this sheer volume of traffic that you automatically acquire as a registered seller of eBay.

eBay allows you to set up an account with only some basic personal information and a credit card for billing. There is typically no up-front investment required! Meanwhile, you can use PayPal as your tool to collect your money from selling on eBay. If you compare this to traditional business, you have to admit this is for your utility.

One of the main concerns that sellers have about trading on internet is: “How do I know that they are going to pay?” That is not a question at all. eBay and PayPal have protections for sellers and protect buyers also. One protection is “feedback”. This is simply a recorded “comment” (either positive, neutral or negative) left by both the buyer and seller after a transaction ends, telling future buyers and sellers how that particular transaction went.

Just imagine the facts that there are numerous of people making money online. The facts are that there are numerous of people who make money online selling on eBay. So why the next one is not you?

Bing Zou is the blogger of Make Money Online and Work At Home.

Featured information for you to work at home and make money online.

You can contact him at email:paulzou@yahoo.com

Posted in Selling in E-bayComments (0)

Make Money Selling Your Photos Online


Do you have a passion for photography? Were you aware that you could turn your passion into an extra income? If you have a digital camera, an Internet connection, and access to a photo editing software program you can make money selling photos online. Interested? All you need to do is read on for some tips on making this happen.

With the advent of the Internet we now have a global marketplace where you can find anything you want, including photos. Stock photography sites provide photos to consumers such as web designers, product marketers, newsletter creators, etc. It is through these stock photography sites where you could make money selling photos online simply by uploading your photos and waiting for these consumers to purchase them. Even simple, basic photos of flowers can attract customers.

Deciding on a theme for your photographs is important. You want to attract the attention of the consumers and the only way you can is by uploading attractive, quality photographs. Creativity is also important as you want to put a new spin on basic items. People will be looking for images that will enhance their product so you definitely need to put an original spin on your photos. For instance, a lady with red lipstick in one hand and a cherry in other will sell more than a monkey jumping through the trees.

Are you a newbie to photography? Taking photos as a hobby is a bit easier than when you want to market them from a professional viewpoint. I recommend you do some research on how to take quality photos prior to submitting what you have to the stock photography sites. You can find a variety of tutorial e-books that can guide you through this process of how to make money selling photos online

After you have done your research and taken some quality photos you will want to submit the photos to the stock photography sites. Each site has its own guidelines for submission but a general rule is that your photos are in .jpg format. You will want to make sure your photos are crystal clear with no grain or noise. Make sure you don’t include name brands or labels in your photos as these will automatically be rejected. Don’t forget, you can use photo editing software to remove these items and fix lighting and quality problems.

Naming your photographs is one of the most overlooked elements of stock photography. When naming your photos you want to include keywords that are appropriate to the photo itself. This is another area where research will pay off. Typical consumers use keywords to search for what they are looking for and you want to ensure your photos appear on the first page. Look at similar photos and see what keywords they use to describe what they are selling.

The most important part is your payment. Prior to submitting your photos you will want to check out the terms and conditions for each site which should give you an idea what the commission rates are. Some stock photography sites will hold back as much as 50% of the selling price as their fee so you will definitely want to find a site that meets your needs.

Uploading to more than one stock photography site is a good idea and there are many to pick from. Getting your photos sold is the key so by submitting them to a variety of agencies increases your chance to earn a higher income and make big money selling photos online.

Receive a FREE Stock Photography report that exposes how to Sell Your Photographs and Discover how to make money selling photos online with just a digital camera, PC and internet connection and discover our Stock Photography Guide and further Photo selling tips and ideas.

Posted in PhotographyComments (0)

Ultimate Ebay Resource – How To Begin Selling On Ebay


Ebay is a very good market place to start your online business. It offers good market coverage of interested buyers and easy-to-use interface for both sellers and buyers. I have compiled a list of useful Ebay resource. I hope you will find it helpful.
Best place to find products to sell on Ebay.
1. Garage Sales: This is one the most amazing place that you can get your goods from. You can get nearly anything if you look for them. You can usually bulk purchase at very cheap price. Tips: get there early to get good items.
2. Household Items: Research has shown that 75% of household items are used only once or never. You can just turn them into second-hand items and sell them on Ebay. Tips: make sure you polish them up first and take some decent photos to entice your buyers.
3. Ebay: Why? You can study the market and buy in the items that are well below the market price and resell them on Ebay. It can’t be simpler than that. Tips: prepare to do some research to real understand the trend before you jump into any deals. Expect to run back and forth between your house and post office. A lot of human cycle time wasted if you want to do that yourself.
4. Drop-Shipper: Arguably the best option to take for professional sellers. My recommendation is only one: worldwidebrands.com. Tips: Don’t trust other sources. You will have a good chance to be tricked if you listen to others. If you want to explore this option, it will be better if you approach them using a company name.
5. Ebay Wholesale: Go to Ebay and check out their Wholesale and Bulk Buy section. You can bulk buy items at a low price and sell them on Ebay. Tips: you need sufficient fund to do this and you need a room for storage purpose. You need to finish selling all items before its better version comes onto the market.
6. Local Shops: It is especially the case for Antiques and Collectables. Go to the shop owners who don’t know how to sell on Ebay. Offer them your service and you get paid buy selling other people’s items. Life can’t be easier. Tips: Don’t tell them exactly what you want to do. Your job is to find interesting buyers. You are not responsible to explain how you make money. Save you troubles.
Once you have found the items to sell. In the end of this Ebay resource guide, I suggest you to join some community to further your understanding of Ebay and its market trends. Great places that you can start reading Ebay news are:
1. Ebay Auction Blog: www.ssblogging.com. A great place full of useful info and tips regarding Ebay. Good place to meet others and have some in-depth discussion.
2. OnlineAuction Forum: www.onlineauctiontrader.com. A useful and interesting forum for everyone. A lot of good material and discussion there.
3. Trevor Ebay Blog: www.trevorginn.com Another personal blog with simple design. It contains easy-to-understand information for readers to take in and start using.

Want to know how to earn 10K+ from one Ebay auction? Let Eble Chen tell you how at Ebay Auction Blog.

Posted in Selling in E-bayComments (0)

The Pros and Cons of Using Turbo Lister – Make Money Selling on Ebay


Those who want to make money selling on eBay are always looking for great support tools to make their business operation run more smoothly. Turbo Lister is a neat program that helps you create and keep track of all your EBay listings. You can create items individually or you can list them in bulk and then upload them to Turbo Lister to sell on EBay. Turbo Lister is absolutely free and extremely easy to use. It is designed mainly for medium to high volume listers.

You can do so many different things with Turbo Lister. You can create professional looking listings with Turbo Lister??s templates. You can also list several items at once, and even duplicate a listing that you already have and reuse them again and again. With Turbo Lister you can upload hundreds of listings to EBay with one simple click of the mouse, add photos, and preview your listings before they go live on EBay. You can add payment terms, taxes and shipping, import listings you already have on EBay to Turbo Lister and save listings information for future listings. All of these make Turbo Lister an extremely valuable asset is your goal is to make money selling on eBay.

To get started using Turbo Lister, you will of course need to register with EBay and become a seller. You will also need to meet a few computer requirements such as: having Windows 2000, Windows NT, Windows XP or Windows Vista, 450 MHz processor or higher, 128 MB of RAM, 250 MB of free hard disk space and Internet Explorer 5.5 or later.

When you are ready to install Turbo Lister, go to the Turbo Lister page and click the download button. Be sure to save the file to your desktop. Then double click the installation icon on your desktop and follow the onscreen instructions to complete the installation of Turbo Lister. At the point, you can launch Turbo Lister by clicking ??Yes, I want to launch Turbo Lister now? and then click the finish button. At this point, the installation program places a shortcut on your desktop.

Signing in to Turbo Lister is really a pretty easy process. The first time you sign in, you will be asked to go through an authentication process. This will only happen the first time you sign in. To do this, open Turbo Lister from your desktop and enter your EBay user id and password. Turbo Lister will then connect to EBay, enter your user name and password if you were not asked on the previous step. Click the sign in securely button. At this point you need to read the Turbo Lister Authorization agreement and then click that you agree and hit continue. Now it is times to synchronize all your date. If you have items already listed on EBay, click ??Synchronize date with EBay?. If you have nothing listed on EBay yet, click ??Create a new item? and then click finish.

If you ever need to change you user ID in Turbo Lister, it must match your user ID on EBay. You must change it on EBay first and then use that same password on Turbo Lister. To change your used id, got to tools, personal information, user account, enter your new user ID and then click okay.

Turbo Lister is very user friendly. It is still in Beta so there may periodically be some glitches here and there. However those will be worked out as Turbo Lister moves along. Turbo Lister is a must-have for those who want to make money selling on eBay.

To Your eBay Success!

Download a copy of my free ereport about getting started on eBay.
Read more about being an eBay success.
Bob Hamilton is an entrepreneur, author, writer, business consultant and trainer.

Posted in Selling in E-bayComments (0)

Powered by Yahoo! Answers

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